Administrative Assistant / Receptionist, Maputo, Mozambique

FHI 360 is a global nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Working in health, education, nutrition, environment, and economic development, FHI 360 partners with governments and organizations to address complex development and humanitarian challenges worldwide.

PURPOSE OF THE ROLE
The Administrative Assistant / Receptionist provides daily front-desk, secretarial, and operational support services for the FHI 360 Country Office in Maputo. Reporting to the Senior Administrative Officer, this role serves as the primary point of contact for visitors and incoming communications, while assisting with procurement documentation, inventory tracking, travel logistics, facility maintenance, and routine office administration.

KEY PERFORMANCE AREAS & DUTIES

• Reception & Visitor Management: Manage the front desk, welcome and guide visitors, operate incoming telephone calls, route queries to relevant staff, and coordinate visitor access procedures with security and facilities.
• Procurement & Inventory Support: Assist with obtaining vendor quotations, organize procurement documentation, maintain filing systems, track office supply inventory, and support routine purchases of low-value goods.
• Travel & Event Logistics: Provide administrative assistance for staff travel (organizing travel authorizations, hotel reservations, and travel expense reports) and support conference room scheduling, catering, and meeting setups.
• Office Maintenance & Mail Operations: Facilitate routine equipment maintenance, manage physical record retention in accordance with FHI 360 policies, handle incoming/outgoing mail and courier services, and distribute office supplies.

Education & Qualifications:

• High School Diploma (or international equivalent) required.

Professional Experience:

• Minimum of 3 years of experience in clerical, receptionist, secretarial, or administrative support roles.
• Experience handling front-office operations, visitor management, and administrative logistics within an NGO, international organization, or corporate environment.

Technical Skills & Competencies:

• Proficient in Microsoft Office 365 applications (Word, Excel, Outlook, SharePoint, Teams) and general office machinery.
• Basic knowledge of procurement documentation procedures, inventory tracking, and physical/digital filing systems.
• Clear, articulate, and positive communication skills in a cross-cultural work environment.
• Strong organization skills, attention to detail, and ability to manage multiple routine deadlines under supervision.

Work Conditions:

• Standard office setting with occasional physical tasks (lifting or moving items up to 10 lbs).

Interested candidates should submit their application directly through the official FHI 360 Careers Portal on or before October 8, 2026.

Application Link: FHI 360 Careers Portal (Requisition ID: 2026201350): https://fhi.wd1.myworkdayjobs.com/en-US/FHI_360_External_Career_Portal/job/Administrative-Assistant–Recepcionist_Requisition-2026201350